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Privacy Policy

Last Updated: May 2025

1. Information We Collect

Crestline Nova Group LLC ("we", "our", or "us") collects information you provide directly to us, including:

• Name, email address, and contact information
• Payment and billing information
• Communications you send to us
• Information about your use of our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at support@crestlinenova.com to exercise these rights.

6. Contact Us

Crestline Nova Group LLC
Charlotte, NC 28202
Email: support@crestlinenova.com
Phone: (+1) 704 556 3189

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Terms & Conditions

Last Updated: May 2025

1. Acceptance of Terms

By accessing and using the services provided by Crestline Nova Group LLC, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

Crestline Nova Group LLC provides digital training programs and educational content designed for personal development. Our services are delivered electronically and are for informational purposes only.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account
• Use our services only for lawful purposes
• Not share, distribute, or resell our content

4. Intellectual Property

All content, including text, graphics, videos, and software, is the property of Crestline Nova Group LLC and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee specific results from using our programs. Individual results may vary.

6. Limitation of Liability

Crestline Nova Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

7. Governing Law

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved in the appropriate courts.

8. Contact Information

For questions about these Terms, contact us at support@crestlinenova.com.

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Cookie Policy

Last Updated: May 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

2. Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites for advertising purposes.
• Preference Cookies: Remember your settings and preferences.

3. Third-Party Cookies

We may use third-party services that set cookies on our behalf, including:

• Google Analytics (traffic analysis)
• Facebook Pixel (advertising)
• Payment processors (transaction security)

4. Managing Cookies

You can control cookies through your browser settings.

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies

5. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

6. Contact Us

If you have questions about our use of cookies, contact us at support@crestlinenova.com.

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Refund Policy

Last Updated: May 2025

1. Money-Back Guarantee

Crestline Nova Group LLC offers a 60-day money-back guarantee on all digital products. If you are not satisfied with your purchase for any reason, you may request a full refund within 60 days of the original purchase date.

2. How to Request a Refund

To request a refund, please:

• Email us at support@crestlinenova.com with your order number
• Include the email address used for the purchase
• Briefly explain why you are requesting a refund

3. Refund Processing

• Refund requests are typically processed within 5-7 business days
• Refunds will be issued to the original payment method
• You will receive an email confirmation once the refund is processed
• It may take 5-10 additional days for the refund to appear on your statement

4. Conditions

• Refunds are available only within 60 days of purchase
• Each customer is eligible for one refund per product
• Access to the program will be revoked upon refund approval

5. Exceptions

The following are not eligible for refunds:

• Purchases made more than 60 days ago
• Subscription renewals (cancel before renewal date)
• Chargebacks initiated without contacting us first

6. Contact Us

Email: support@crestlinenova.com
Phone: (+1) 704 556 3189
Crestline Nova Group LLC
Charlotte, NC 28202